As documentation, they are used primarily as reference material for the daily activities of the organization. How an organization stores the information about its business processes presents a clue as to whether they are considered merely nice-to-have documentation or true business assets. In the latter case, they are often considered core assets of the organization. At one end of the spectrum countless binders detailing individual work procedures line the cubicle shelves while at the other end automated tools are used to maintain and integrate business processes with the daily execution of critical applications. These strategies have taken many different forms from requiring individual business units or departments to document work procedures to enterprise-wide recognition of the importance of aligning business processes with the financial and operational health of the organization. Over the past few years, a large number of organizations have initiated some type of Business Process Management strategy.
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